Latest build 3.8.9.2125 crashing to desktop

Issues related to VMProtect
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kano.ryan
Posts: 4
Joined: Tue Dec 17, 2024 4:46 am

Latest build 3.8.9.2125 crashing to desktop

Post by kano.ryan »

When I run VMProtect.exe, it crashes and the program does not start.

1. About My PC
OS - Microsoft Windows 11 Pro 10.0.22631 Build 22631
Please see the attached file for details.


2. About Program
VMProtect.exe - v3.8.9.2125

I installed the file received by email below.
------------------------------------------------------------------------------------------
보낸사람: build@vmpsoft.com
받는사람:
보낸날짜: 2024-07-20 17:41:47 GMT +0900 (Asia/Seoul)
제목: VMProtect Ultimate for Windows v 3.8.9.2125 released
------------------------------------------------------------------------------------------


3. Event logs
오류 있는 응용 프로그램 이름: VMProtect.exe, 버전: 3.8.9.2125, 타임스탬프: 0x669b5dc2
오류 있는 모듈 이름: unknown, 버전: 0.0.0.0, 타임스탬프: 0x00000000
예외 코드: 0xc0000005
오류 오프셋: 0x000001b001439a7b
오류 있는 프로세스 ID: 0x0x6368
오류 있는 응용 프로그램 시작 시간: 0x0x1DB503DEBEDE387
오류 있는 응용 프로그램 경로: C:\Program Files\VMProtect Ultimate\VMProtect.exe
오류 있는 모듈 경로: unknown
보고서 ID: 15928b1b-e3d1-47de-8823-3acfe29e2d74
오류 있는 패키지 전체 이름:
오류 있는 패키지에 상대적인 응용 프로그램 ID:

4. Crash Dump File
https://drive.google.com/file/d/1BYuGpV ... sp=sharing


I would appreciate it if you could tell me how to solve this.
Attachments
PCINFO.png
PCINFO.png (77.53 KiB) Viewed 4730 times
vmp.png
vmp.png (11.16 KiB) Viewed 4730 times
Admin
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Re: Latest build 3.8.9.2125 crashing to desktop

Post by Admin »

Please notice that the latest version of VMProtect is 3.9.2:
https://vmpsoft.com/uploads/VMProtectDemo.exe
kano.ryan
Posts: 4
Joined: Tue Dec 17, 2024 4:46 am

Re: Latest build 3.8.9.2125 crashing to desktop

Post by kano.ryan »

3.9.2.2235 Demo version doesn't run either.

오류 있는 응용 프로그램 이름: VMProtect.exe, 버전: 3.9.2.2235, 타임스탬프: 0x6751e29b
오류 있는 모듈 이름: unknown, 버전: 0.0.0.0, 타임스탬프: 0x00000000
예외 코드: 0xc0000005
오류 오프셋: 0x0000023879829a7b
오류 있는 프로세스 ID: 0x0xB160
오류 있는 응용 프로그램 시작 시간: 0x0x1DB505C9DC1CDE9
오류 있는 응용 프로그램 경로: C:\Program Files\VMProtect Demo\VMProtect.exe
오류 있는 모듈 경로: unknown
보고서 ID: 3c3c51e9-779b-42aa-9aa4-172400f31b18
오류 있는 패키지 전체 이름:
오류 있는 패키지에 상대적인 응용 프로그램 ID:



And the version I purchased is 3.8.9.2125 version, is it impossible to fix this version not working?
Do I have to buy it again to use the product?
Admin
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Re: Latest build 3.8.9.2125 crashing to desktop

Post by Admin »

It seems your computer is infected or some buggy system software was installed.
kano.ryan
Posts: 4
Joined: Tue Dec 17, 2024 4:46 am

Re: Latest build 3.8.9.2125 crashing to desktop

Post by kano.ryan »

Sorry. I think it's because the antivirus used by the company prevented the program from running.

After exception handling, it ran normally.

Thank you for your kind reply. :D :D
Admin
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Re: Latest build 3.8.9.2125 crashing to desktop

Post by Admin »

What is the name of antivirus?
kano.ryan
Posts: 4
Joined: Tue Dec 17, 2024 4:46 am

Re: Latest build 3.8.9.2125 crashing to desktop

Post by kano.ryan »

CrowdStrike Falcon
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