Recently, issues have been reported in the previously well-functioning release version.
- Even versions released over 10 years ago, which had no issues, are now failing CRC checks or showing file corruption when run on affected PCs.
The common characteristics are Windows 10, 11 64-bit, and using Windows Defender as the default antivirus.
In some cases, installing Avast Free resolves the issue, but
for some users, the system gets corrupted during the Avast installation process, so we cannot recommend it.
The most frequently reported messages are failures in IsValidImageCRC or file corruption.
This does not occur on all PCs, but for some users, even after reinstalling and installing only our program after basic driver installation, the same phenomenon occurs.
Windows Defender does not recognize it as a virus or malware.
Instead of the insincere response to contact Windows Defender,
we want to show that our users are experiencing these issues and that we believe there is a problem with your antivirus.
We are not pleased with the attitude of denying responsibility after selling the product.
I want to you to contact Windows Defender Team and discuss this issue.
- we reported several times Windows Defender Team but we can't find any other solutions.
It's hard to expose our software name on this forum but we can to let you know your email.