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Update Renew

Posted: Mon Oct 31, 2022 5:34 pm
by dudualfa
We bought the VMProtect Yearly Subscription for Company License and we have checked the option to send the license to another email. In this case the email used is from the team responsible for our software releases so they can always keep with the latest update.
But since our order we have just received an email about the payment and nothing with the latest VMProtect version.

I’m attaching the last version we have with the information of the expired version and also the email received about the payment we have done.

Is it possible to always send the new version of the Software to [deleted] ?

Thanks in advance.

Re: Update Renew

Posted: Tue Nov 01, 2022 5:22 am
by Admin
As I understand new email belongs to another company and in this case you have to purchase another license for this company. Any usage of your license in other company is forbidden by our license agreement.

Re: Update Renew

Posted: Tue Nov 22, 2022 6:36 pm
by dudualfa
I dont think you understood we belong to the same company just different teams, but anyways can you update the email to "emac..." and mail us the latest version?
We just renewed the yearly subscription and didnt received the updated version of the software.
Thanks in advance!

Re: Update Renew

Posted: Thu Dec 01, 2022 7:38 am
by Admin
The software was sent to "billing@..." Please check it.