Wrong password

Questions regarding purchasing or upgrading of VMProtect
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-Toxic
Posts: 8
Joined: Tue Apr 02, 2019 10:46 pm

Wrong password

Post by -Toxic »

Hello.
A few months ago I received the update 3.5.1 in the email with the password, today I reseted my windows and when I try to install with the same password, says the password is incorrect...

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Admin
Site Admin
Posts: 2566
Joined: Mon Aug 21, 2006 8:19 pm
Location: Russia, E-burg
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Re: Wrong password

Post by Admin »

Please compare the version number from the setup caption (for example 3.5.1.1309) and the version number from email. They must be equal.
-Toxic
Posts: 8
Joined: Tue Apr 02, 2019 10:46 pm

Re: Wrong password

Post by -Toxic »

Can you resend the email with the latest version? Cause i let it on spam folder and I losted it.
Admin
Site Admin
Posts: 2566
Joined: Mon Aug 21, 2006 8:19 pm
Location: Russia, E-burg
Contact:

Re: Wrong password

Post by Admin »

Please check your email again.
linuxvmp
Posts: 1
Joined: Fri Dec 03, 2021 5:12 am

Re: Wrong password

Post by linuxvmp »

Admin wrote:Please check your email again.
I am having the same issue, my e-mail on the forums is the same as the e-mail I used to buy VMProtect.

The download link is the same in all e-mails I have received, however the provided password is different. I tried each password and the only password that worked was the password from the original e-mail from when I first bought VMProtect, which is an old version.
Admin
Site Admin
Posts: 2566
Joined: Mon Aug 21, 2006 8:19 pm
Location: Russia, E-burg
Contact:

Re: Wrong password

Post by Admin »

I am having the same issue, my e-mail on the forums is the same as the e-mail I used to buy VMProtect.
Please check your email.
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