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Initialization Error 1
Posted: Wed May 10, 2017 3:54 am
by EMAC
One of our customers sent us this screenshot of the error, he tryes to open the software but it gives this error, searched for a bit didnt find anything...
Operational System: Windows 7 x32 with SP1
OBS: I did a test on a VM and did worked fine, any information about it?
Download file
http://acupdate.gamersclub.com.br/GC/GCLauncher.exe
Re: Initialization Error 1
Posted: Wed May 10, 2017 3:59 am
by Admin
Are you a registered user of VMProtect?
Re: Initialization Error 1
Posted: Thu May 11, 2017 3:15 pm
by EMAC
Yes we are, Gamers Club Ltda - Company license.
Re: Initialization Error 1
Posted: Sat May 13, 2017 7:29 am
by Admin
Can we connect to this computer with TeamViewer?
Re: Initialization Error 1
Posted: Sat May 13, 2017 11:39 am
by EMAC
Admin wrote:Can we connect to this computer with TeamViewer?
Unless we make an appointment of when is gonna be because as i said they're customers (players) on our playform.
2 others client with Windows 7 x86 Home reported the same, going to run a machine with this specs and test it, however, what is the intel or the cause for this error?
Re: Initialization Error 1
Posted: Wed May 17, 2017 3:31 am
by Admin
The message "Initialization error 1" means that VirtualProtect returned an error. We can analyze a reason of this behaviour with TeamViever.
Re: Initialization Error 1
Posted: Fri May 19, 2017 5:04 pm
by 789qwe
We've the same error as explained above. Some random clients using windows 10 x64 outdated are experiencing the initialisation error 1. Do you have any rapid contact channel ?
I have license company last version.
Re: Initialization Error 1
Posted: Fri May 19, 2017 6:25 pm
by Admin
Do you have installed AV software on this computrer (Kaspersky Internet Security, etc.)?
Re: Initialization Error 1
Posted: Sat May 20, 2017 3:14 am
by 789qwe
No, no antivirus.
Re: Initialization Error 1
Posted: Fri May 26, 2017 7:24 am
by Admin
We've the same error as explained above. Some random clients using windows 10 x64 outdated are experiencing the initialisation error 1.
We have fixed the problem for Windows 10 - x32 and the fixed version sent to your email. Please check it.