New Purchase

Questions regarding purchasing or upgrading of VMProtect
riski1588
Posts: 3
Joined: Mon Aug 20, 2018 11:11 am

New Purchase

Postby riski1588 » Mon Aug 20, 2018 11:21 am

Hello,

I made a purchase but it saying the purchase didn't go through but I can see the payment on my card. Please can you advise further?

R

Admin
Site Admin
Posts: 1483
Joined: Mon Aug 21, 2006 8:19 pm
Location: Russia, E-burg
Contact:

Re: New Purchase

Postby Admin » Tue Aug 21, 2018 1:41 am

Your order was canceled by our payment system, so you will get your money soon.

riski1588
Posts: 3
Joined: Mon Aug 20, 2018 11:11 am

Re: New Purchase

Postby riski1588 » Thu Aug 23, 2018 8:16 am

Morning,

The funds still haven't come to my bank account, the outgoing payment is still there.
Image

Just wondering when I can expect it back so I can try make a payment again?

Cheers,

R

riski1588
Posts: 3
Joined: Mon Aug 20, 2018 11:11 am

Re: New Purchase

Postby riski1588 » Fri Aug 24, 2018 1:35 pm

It is now over 96 hours since I made this purchase and it's still showing pending on my bank?

Admin
Site Admin
Posts: 1483
Joined: Mon Aug 21, 2006 8:19 pm
Location: Russia, E-burg
Contact:

Re: New Purchase

Postby Admin » Fri Aug 24, 2018 1:54 pm

As I know it can take 3-5 business days. Hope this helps.